Genuine Enquiries -4

These and the other pages are genuine enquiries to show how some folk get it wrong, The text below in this colour is an indication as to what is wrong. 95% of the time people do not give the information we require, this results in time being wasted by them and us, because we have to ask again for the information which was asked for in the first instance. The other 5% are enquiries for products we do not supply. If its not on our website we do not supply it.

We are more than willing to help you with any fountain project, but you must give us all the information if your project is going to be a success.

_____________________________________________

No, really this is genuine  you should see Chinese writing, if you can't you need to install the language pack, (assuming you can read Chinese) We had it translated, it is just sales blurb.

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第三届广州国际沐浴产品交易会暨
桑拿泳池、水疗温泉、沐足足疗、热水设备、浴室产品、沐浴用品营销峰会

尊敬的 沐浴业同仁，你们好！
  2008第三届中国沐浴文化嘉年华将于2008年3月24 - 26日移师广州锦汉展览中心召开，敬请关注！

"中国沐浴文化嘉年华"简称"BathShow China"创办于2006年，每年一届在广州举办，2年来， BathShow China伴随着中国沐浴产业的发展而不断壮大。目前博览会展出面积达3，000多平方米，汇聚了来自20多个国家和地区的逾200家展商，专业观众超过10，000人次。BathShow China，不仅成为亚洲地区最具规模的沐浴专业贸易展，同时也成为中国沐浴业界公认的年度盛会，成为沐浴企业--市场开拓、品牌推广、商贸洽谈、国际交流的最佳平台。作为"中国国际休闲产业博览会"的重要组成部分，已成为休闲业年度展览的一大亮点。
  
为便于参观、采购，BathShow China 共分六大专题展区：桑拿泳池展区、水疗温泉展区、沐足足疗展区、热水设备展区、浴室产品展区、沐浴用品展区；敬请提前预约参观采购！鸿威展览将为您提供五星级的会展服务！

组委会联系方式：
广州市鸿威展览服务有限公司
地  址：广州市中山大道中38号加悦大厦802B室
邮  编：510660
电  话：020-8230 7369  8230 7378
传  真：020-8230 7369
联系人：周丹 小姐
手  机：13423656707
网  址：www.XXXXXXX
邮  箱：zhoudanXXXXXXXX
 

26 05 07

We removed the link and email address, what do we want with a bath show?

____________________________________________

name:             XXXXXX Fountains
UserEmail:       XXXXXXXXX@gmail.com
Town:             Jabampur(MP)
country:          India
UserEmail2:    XXXXXXXXXX@gmail.com
Budget:           751-999
Phone:            00917XXXXXXXXX
referred_by:      google
you_searched_for: LED multicoloured lighting
Date:             01-06-07
You_wrote:

Please call me at the earliest, 009XXXXXXXXX.HXXXXX DXXXXX
I need 300 LEXD lights urgently

We don't supply multicoloured led lights, nowhere does it say we do, and if you google for as they said they did,  we do not come up.

____________________________________________________

Username:        Jim Williams
UserEmail:       xxxxxxx@btconnect.com
UserTel:         07976588630
location:        Devon
UserEmail2:      xxxxxx@btconnect.com
budget:          60
Date:            Tuesday June 05, 2007
Time:            22:47:12

You_Typed:

Please give me a price (delivered) of your Solar 140 solar pump (with solar panle and all necessary wiring and fittings).

Thanks

 Our initial reply was  

The email address supplied bounced.

The person then enquired twice more, each time with a different email address since the first one bounced (So the person did not receive a reply with 36 hours) The person then sent us as follows

Hello,

The page you list does not give me what I asked for which is the price (delivered in the UK) of your Solar 140 solar pump (complete with solar panel and all necessary wiring and fittings). Perhaps it would be helpful to also have your price for the Solar 70 model as well (also including solar panel and fittings).

Could you e-mail me the figures.

Thanks

The page DOES give the prices, but the person just did not look. we did send the prices and heard no more, which we do not find surprising due to the costs, but it does say this on the respective pages

________________________________________________

We don't believe this one, it came in just now

Your message

    To:  Gary Hall
    Subject:  Re: spray spider
    Sent:  3/12/2007 10:33 PM

was deleted on 6/13/2007 10:11 AM

 Yes, ok it was never read, but look at again at the date.

You must bear in mind, that Americans write the date the other way round than we do.

e.g  To us British today is 13/06/07

To Americans it would be 6/13/07

So yes, he only just got round to deleting  a reply we sent 3 months ago. Why bother asking if you do not want a reply?

________________________________

25/ 06/07

Dear sales,

I will like a price quote  and availability of the item below:

Nozzles.......... 8n1974 for (caterpilla and heavy equipments)....... 250 units

I will forward my credit card details for payment as soon as I receive the price quote.

Awaiting your swift response.

Regards,

What have fountain nozzles got to do with caterpillar's (The heavy plant, not insect)

We replied, stating we are a Fountain supply company, his reply was

Dear Sales,
 
Thank you for your mail.
 
What I am actually looking for is nozzles for fuel pumps with numbers below:
 
Nozzles..........
10W..........WIN 1/4" Air Saver
10WB........WIN 3/8” Air Saver
11W..........WIN S 1/4”
11WB........WIN S 3/8”
10V...........Val 1/4” Air Saver
10VB.........Val 3/8” Air Saver
 
Or quote me any other ones you have in stock.
 
Regards,
 
He sent the above reply on 27 06 07

We sent our same reply back, stating that we are still a fountain components supply company. If only people were to read what is in front of them, it would save them and us a lot of time.

_________________________________

You_Typed:

Please call me regarding Golf Course Lake display.
The customer requires large floating fountain complete with lights. 240 and 415v available.
Please supply prices and options.
Thanks
 

We replied

So how can we help if we don't know what he wants? all we can say in a phone call is please answer the following questions, which are the same questions that are on our floating fountains page. How do you expect us to help you if you will not give us the information we require?

06 07 07

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Don't forget our crystal ball